NOËL JOLIÉ – Privacy Policy

Effective Date: January 1, 2026

Last Updated: April 11, 2026

1. Introduction

Welcome to Noël Jolié (“Noël Jolié,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.noeljolie.com (the “Site”) or interact with us.

By using our Site, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely by third-party providers)
• Account login credentials
• Order history
• Communications and customer support inquiries
• Reviews, testimonials, or other submissions

B. Automatically Collected Information

When you visit our Site, we may automatically collect certain information, such as:

• IP address
  
  
• Browser type and version
  
  
• Device type
  
  
• Operating system
  
  
• Pages viewed and time spent on the Site
  
  
• Referring URLs
  
  
• Cookies and similar tracking technologies
  
  

C. Information from Third Parties

We may receive information from third-party services, including:

• Payment processors (e.g., Stripe, PayPal)
  
  
• Shipping carriers
  
  
• Marketing platforms (e.g., Klaviyo, Mailchimp)
  
  
• Analytics providers (e.g., Google Analytics)
  
  
• Social media platforms

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders
  
  
• To provide customer service and respond to inquiries
  
  
• To send order confirmations and shipping updates
  
  
• To personalize your shopping experience
  
  
• To send marketing and promotional communications (with your consent)
  
  
• To improve our website, products, and services
  
  
• To prevent fraud and enhance security
  
  
• To comply with legal obligations
  
  
• To manage reviews, testimonials, and user submissions
  
  

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: For marketing communications and cookies.
  
  
• Contractual Necessity: To fulfill orders and provide services.
  
  
• Legal Obligations: To comply with applicable laws.
  
  
• Legitimate Interests: To improve our services and prevent fraud.

5. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information with trusted third parties as necessary to operate our business:

A. Service Providers

• Payment processors
  
  
• Shipping and logistics partners
  
  
• Website hosting providers
  
  
• Email marketing platforms
  
  
• Analytics and advertising partners
  
  

B. Legal Requirements

We may disclose information if required to:

• Comply with legal obligations
  
  
• Respond to lawful requests from authorities
  
  
• Protect our rights, property, or safety
  
  
• Prevent fraud or illegal activities
  
  

C. Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality.
  
  
• Performance Cookies: Help us understand how visitors use the Site.
  
  
• Functional Cookies: Remember your preferences.
  
  
• Marketing Cookies: Used to deliver relevant advertisements.
  
  

You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

7. Your Privacy Rights

A. California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
  
  
• Request access to your personal information
  
  
• Request deletion of your personal information
  
  
• Correct inaccurate information
  
  
• Opt out of the sale or sharing of personal information (we do not sell data)
  
  
• Limit the use of sensitive personal information
  
  

To exercise these rights, please contact us at info@noeljolie.com.

B. European Residents (GDPR)

If you are located in the EEA or UK, you have the right to:

• Access your personal data
  
  
• Rectify inaccurate data
  
  
• Request erasure (“right to be forgotten”)
  
  
• Restrict or object to processing
  
  
• Data portability
  
  
• Withdraw consent at any time
  
  

You also have the right to lodge a complaint with your local data protection authority.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
  
  
• Comply with legal and tax obligations
  
  
• Resolve disputes and enforce agreements
  
  

When your information is no longer required, it will be securely deleted or anonymized.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. These measures include:

• SSL encryption
  
  
• Secure payment processing
  
  
• Restricted access to personal data
  
  
• Regular monitoring for vulnerabilities
  
  

While we strive to protect your information, no method of transmission over the internet is completely secure.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

12. Email Marketing and Communications

With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt out at any time by:

• Clicking the “unsubscribe” link in our emails
  
  
• Contacting us at info@noeljolie.com
  
  

Even if you opt out of marketing emails, you may still receive transactional communications related to your orders.

13. International Data Transfers

If you access our Site from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Last Updated date. Your continued use of the Site constitutes acceptance of these changes.

15. Contact Information

If you have any questions or wish to exercise your privacy rights, please contact us:

Noël Jolié

P.O. Box 53095

Chicago, IL 60653

United States

Email: info@noeljolie.com

16. Accessibility

We are committed to ensuring that our Privacy Policy is accessible to individuals with disabilities. If you require this policy in an alternative format, please contact us at info@noeljolie.com.